Shipping and returns
Shipping your package
Packages are generally dispatched within 2 days after receipt of payment. They are sent via UPS with a tracking number and delivered without signature. Packages can also be sent via UPS Extra and delivered against a signature. Please contact us before choosing this method of delivery, as it involves additional costs. Whichever delivery method you choose, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you combine all your items into one order. We cannot combine two separately placed orders and shipping charges apply to each. Your package is shipped at your own risk, but special care is taken with fragile items.
The boxes are appropriately sized and your items are properly protected.